Shipping & Returns
At Mehtas, we are dedicated to providing premium, natural skincare, haircare, and body care products crafted with care and precision. We are unable to accept returns or provide refunds for items that are not damaged or faulty.
Returns
We only accept returns for damaged or faulty items. If you receive a product that is damaged or faulty, please follow these steps:
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Contact us within 24 hours of receiving the item.
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Provide your order number, a description of the issue, and clear photos of the damaged or faulty item.
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Send this information to our customer support team at helpme@mehtas.shop.
Once we review your request and confirm the issue, we will guide you through the return process.
Refunds
Approved returns will be eligible for a refund. Refunds will be processed to your original payment method within 7 business days of receiving and inspecting the returned item.
Please note:
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Shipping fees are non-refundable.
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We do not accept returns or provide refunds for items that are not damaged or faulty.
Exchanges
We do not offer exchanges. If you receive a damaged or faulty product, you will be eligible for a refund as outlined above.
Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, feel free to reach out to us at helpme@mehtas.shop. We’re here to assist you.